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Electronic business

Electronic business, e-business, is any information system or digital application that empowers business processes. Today, this is mostly done with Web-based technologies.

Electronic business enables companies to link their internal and external processes more efficiently and flexibly, work more closely with suppliers and partners to better satisfy the needs and expectations of their customers.

In practice, this involves the introduction of new revenue streams through the use of e-commerce, the enhancement of relationships between clients and partners and improving efficiency from using knowledge management systems. E-business can be conducted over the public Internet, through internal intranets and over secure private extranets.

It is more than just e-commerce. It covers business processes along the whole value chain: electronic purchasing ("e-procurement" ) and supply chain management, processing orders electronically, customer service and cooperation with business partners. This applies to traditional and virtual organisations. Special technical standards for e-business facilitate the exchange of data between companies. E-business software solutions allow to integrate intra and inter firm business processes.

E-business includes

Applications can be divided into three categories:

1) Internal business systems:

2) Enterprise communication and collaboration

3) electronic commerce - Business-to-business electronic commerce or business-to-consumer electronic commerce

Scope of e-business applications

These applications can be available to different kind of users:

  • all users of the internet
  • only the employees on the intranet
  • a specified targeted group of users of an extranet (like customers, partners etc.)

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Last updated: 08-02-2005 19:05:41
Last updated: 10-29-2005 02:13:46