• Blind credential
• Bricks and clicks business model
• Business performance management
• Business-to-business electronic commerce
• Business-to-consumer electronic commerce
• Business-to-employee electronic commerce
• Business-to-government electronic commerce

C

• Collaborative software
• Computer security policy
• Computer-aided design
• Computer-aided manufacturing
• Consumer privacy
• Content management
• Content management system
• Customer privacy
• Customer relationship management

D

• Data mining
• Data warehouse
• Database management system
• Decision support system
• Digital asset management

D cont.

• Dimension table
• Disintermediation
• Document management system
• Dot-com

E

• E-Services
• E-marketing
• Electronic Data Interchange
• Electronic business
• Electronic commerce
• Electronic data processing
• End-to-end
• Enterprise resource planning
• Executive information system
• Expert system

F

• Fact table

H

• Human Resource Management Systems

I

• Information Technology Infrastructure Library
• Intranet strategies

K

• Knowledge management

M

• MOLAP
• Management information system
• Material resource planning

M cont.

• Middleware
• Multifunction printer
• Multimedia

O

• OLAP
• Online auction business model
• OpenACS

P

• Permission marketing
• Personalized marketing
• Pop-up ad
• Project management software

R

• Recommendation system
• Records management
• Reintermediation

S

• Sales force management system
• Spam (electronic)
• Strategic enterprise management

U

• U-commerce

V

• Virtual management
• Virtual team

W

• Web banner
• Web commerce
• Website promotion