Search

The Online Encyclopedia and Dictionary

 
     
 

Encyclopedia

Dictionary

Quotes

   
 

Adam Smith rule

The Adam Smith rule, named after Adam Smith, is a simplification of political behavior derived from a study of Oakland, California which was conducted by Frank Levy , Arnold Meltsner , and Aaron Wildavsky and briefly mentioned in Managing Urban America.

This rule states, "When a customer makes a request, take care of him in a professional manner; otherwise, leave him alone."

An applied example of this would be a city which professionally maintains certain streets, and ignores maintenance on others.

See also

Last updated: 05-18-2005 19:07:25